Terms and Conditions

Last Updated: January 2025

1. Introduction

Welcome to RiskPulse Africa. These Terms and Conditions govern your use of our website, services, and software solutions, including but not limited to GRC Pro and other enterprise IT software products.

By accessing or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

2. Services

RiskPulse Africa provides software development, consultancy, and IT solutions, with a primary focus on Governance, Risk, and Compliance (GRC) solutions. Our services include:

  • GRC Pro platform and related software
  • Custom software development
  • Enterprise IT solutions and integrations
  • GRC consultancy services
  • Web and mobile application development
  • AI-powered software solutions

3. Use License

Permission is granted to temporarily access our software and services for business purposes. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose without written consent
  • Attempt to reverse engineer any software
  • Remove any copyright or other proprietary notations
  • Transfer the materials to another person or entity

4. Pricing and Payment

Pricing for our services, including GRC Pro subscriptions, is outlined on our website and in service agreements. Payment terms will be specified in individual service contracts. All prices are subject to change without notice.

5. Data Privacy and Security

We are committed to protecting your data. All data is encrypted, and we maintain enterprise-grade security standards. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

6. Intellectual Property

All content, software, and materials on our website and platforms are the property of RiskPulse Africa and are protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without our prior written consent.

7. Limitation of Liability

RiskPulse Africa shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services, even if we have been advised of the possibility of such damages.

8. Service Availability

We strive to ensure our services are available 24/7, but we do not guarantee uninterrupted access. We reserve the right to perform maintenance, updates, or modifications that may temporarily interrupt service.

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms and Conditions. Upon termination, your right to use the service will cease immediately.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Zimbabwe, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify users of any material changes. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

RiskPulse Africa
41 Coronation Avenue, Greendale, Harare, Zimbabwe
Email: info@riskpulse.cloud
Phone: +263 78 279 4721